Community contacts
Taking care of our community is important to us. If you live in Kingston and have an issue with a university student or household, all the contacts you need are here.

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How to get in touch
Resident enquiries and complaints
- If you’re a Kingston resident and need to make a complaint, please use our online form to tell us what’s happening.
- If you have an urgent complaint about something happening on campus outside office hours, please call our security supervisor on +44 (0)20 8417 7119 or +44 (0)7831 791113.
- You can also contact Natalie Crew, our Public Affairs and Stakeholder Engagement Manager, on +44 (0)7880 786775.
Neighbourhood safety
- If you experience a serious disturbance or antisocial behaviour, call the Police Safer Neighbourhood Team on 0300 123 1212.
- If there is a serious health and safety risk, dial 999.
- Find more details on the .
Kingston University security
To report an incident on University property, contact our 24-hour security team on +44 (0)20 8417 7119 or +44 (0)20 8417 6666
Environmental Health
If you’re having trouble with noisy neighbours, call Kingston Council's Environmental Health Department on +44 (0)20 8547 5002, or visit their .
Council contacts
Get in touch with your local council authority to report noise disturbances and antisocial behaviour. You can find the relevant links below.
Contact us
Need more information?
Contact us to find the right person to reach out to, or call our switchboard on +44 (0)20 8417 9000.
